Analysis

Activision's Study on SBMM in Call of Duty Affects Player Retention

Published July 31, 2024

Microsoft Corporation MSFT, a leading American multinational technology company, has gained insights into gamer engagement through its subsidiary, Activision. Renowned for its product portfolio which includes the Microsoft Windows operating systems, Microsoft Office suite, and notable hardware such as Xbox consoles and Surface PCs, MSFT continues to explore the intricacies of user experience in gaming. The latest research from Activision delves into the realms of skill-based matchmaking (SBMM) within the popular franchise, Call of Duty: Modern Warfare 3.

Dissecting Player Engagement

Activision's study presents a comprehensive analysis on how SBMM algorithms influence player longevity. The revelations are significant, given the competitive landscape of online multiplayer games where player retention is indicative of a game's success. The report indicates that tweaking SBMM can result in notable changes in how long players stick with the game. This underscores the importance of a balanced matchmaking system in maintaining a thriving and dedicated player base.

Implications for the Gaming Industry

This data not only serves as a benchmark for MSFT's Activision in enhancing future game designs but also provides valuable insights for the broader gaming industry. As companies strive to fine-tune player experiences, such data-driven approaches to game development are becoming increasingly crucial. This knowledge allows developers and publishers to create more engaging and enduring online ecosystems, ultimately contributing to longer-term profitability.

A Testament to Thoughtful Game Design

The study conducted by Activision, under the broader MSFT umbrella, offers a profound understanding of the psychology behind gaming habits and loyalty. By prioritizing the player's experience through skill-based matchmaking, Activision shows a commitment to fair play and enjoyment, which can serve as a standard for others looking to achieve similar success in player retention.

Activision, SBMM, Retention