Kyivstar Initiates Recovery of Voice and Mobile Data Services Following Cyber-Attack

On 14 December 2023, VEON Ltd. VEON, a prominent global digital operator known for offering comprehensive connectivity and online services, began reinstating its communications infrastructure in Ukraine through Kyivstar, its local subsidiary, in the wake of a significant cyber-attack that took place the previous Tuesday. The adverse event led to widespread service disruptions affecting countless users across the nation.

Systematic Restoration Efforts by Kyivstar

Kyivstar, as part of its commitment to reliable service and customer assurance, swiftly launched into action to restore full functionality to its network. Initial efforts were focused on reinstating core voice services to ensure essential communication channels remained open for users. Following the successful re-establishment of voice communications, Kyivstar is now progressively activating mobile data services across its network, working diligently to return full digital access to its customer base.

Strategic Response Amid Challenges

The cyber-attack, which struck Kyivstar's systems, underscores the intricate digital threats that modern telecommunication entities face. However, VEON's strategic foresight in cybersecurity preparedness played a crucial role in the swift restoration of services. This event highlights VEON's resilience and the robust nature of its network architecture, ensuring minimal long-term impact on their operations and service delivery.

Headquartered in Amsterdam, the Netherlands, VEON Ltd. continues to uphold its reputation as a leading provider of both fixed line and mobile telecommunications services, navigating through the evolving landscape of global digital connectivity with agility and focus on customer service excellence.

restoration, cybersecurity, telecommunications