BankNewport Enhances Customer Experience with nCino's Digital Solution

Rhode Island-based community bank, BankNewport, has made significant strides in streamlining the consumer banking experience through the implementation of nCino's Consumer Deposit Account Opening system. This cutting-edge platform is credited with drastically reducing the time it takes customers to open an account online, accelerating the process by as much as ninety percent. The adaptation of this new technology means a more efficient and more user-friendly process for both customers and bank staff.

Revolutionizing the Account Opening Experience

Seeking to improve their customer service and operational efficiency, BankNewport turned to nCino, Inc. NCNO, a SaaS company known for its cloud-based financial software applications. nCino's solutions are designed to cater to the dynamic needs of financial institutions in both domestic and international markets, providing state-of-the-art tools to enhance banking operations.

Benefits Touch Both Online and In-Branch Services

The benefits of the new system extend beyond the realm of online banking, as BankNewport also reports a notable reduction in the time required to open accounts in-branch. By adopting the nCino platform, the bank has effectively elevated the overall efficiency and convenience of its account opening procedures, affirming its commitment to superior customer service and innovation. As a community bank harnessing the power of advanced financial technologies, BankNewport represents the evolving landscape of consumer banking where convenience and speed are prioritized.

nCino, Inc. NCNO, headquartered in Wilmington, North Carolina, continues to showcase its contribution to the digital transformation of the financial services industry. The effectiveness of its Consumer Deposit Account Opening system as demonstrated by BankNewport's experience underscores nCino's role in shaping the future of banking.

BankNewport, nCino, Digital