Spotify Announces Refunds for 'Car Thing' Device Ahead of Deactivation

Spotify Technology SA SPOT, a global leader in audio streaming services, has announced that it will be issuing refunds to customers who have purchased its Car Thing dashboard accessory. This move comes ahead of the planned deactivation of devices in December.

Deactivation of Car Thing Devices

In a recent update, Spotify has revealed plans to deactivate all remaining Car Thing devices. This decision follows the discontinuation of the product in the previous year. Car Thing was introduced as a hardware component designed to offer Spotify users an enhanced in-car listening experience. Despite its initial potential, the device struggled to find its place in the market, leading to the eventual decision to cease its production and now, its operation.

Refund Eligibility and Process

Spotify is ensuring that the transition away from the Car Thing device is as smooth as possible for its customers by providing a refund. Owners of the device who are seeking a refund will need to provide a receipt as proof of purchase. The company aims to facilitate refunds in a timely manner and minimize inconvenience to their user base. The specific details regarding the refund process have not been disclosed, but customers can expect to receive further communication from Spotify on how to proceed.

Headquartered in Luxembourg, Luxembourg, Spotify continues to focus on offering premium audio streaming services to users worldwide. The deactivation of the Car Thing device appears to be a strategic realignment, allowing the company to concentrate on its core services and look for other innovative ways to deliver music and audio content to its audience.

Spotify, CarThing, Refunds